Dear EZ Access Customers,

As ETS continues to enhance security on many of the applications we use, beginning Sept 27, 2021 when logging into the Data Warehouse EZ Access reporting environment, you will need to use Multi-Factor Authentication (MFA) via Duo. There are no plans to enable MFA for Hyperion Web or Hyperion Desktop at this time.

As you may already know, MFA helps prevent hackers from accessing UCSB information and accounts. Even if someone has stolen your passphrase, they will need a “second factor” — usually a temporary numeric passcode or a mobile phone— to access your account.

Already using Duo?
For those of you who have logged into UCPath any time since December, you should already have set up Duo and be familiar with how simple it is to authorize authentication. This change will work exactly the same way and, provided you’ve already set things up for UCPath, there is nothing new you need to set up. Starting on Sept 27th, you will begin using your Duo second factor to log into EZ Access.

New to Duo?
If you have never used Duo or want additional information about MFA, ETS has info and instructions available here. Please note that in the Quick Links section on the right side of that screen, there are links for enrolling. Included in that Quick Links box is a link where you can Test Your MFA Device; it will confirm that you have everything in place for logging into the EZ Access application once MFA is turned on.

Need Assistance?
If at any point you need assistance, the UCSB IT Services Support team is available to assist you. Contact them by calling (805) 893-5000 (x5000 on campus) or submit a ticket at under the End User Services tab, then Access and Accounts. IT Services Support hours are Monday-Friday, 8am-5pm. If you need assistance outside of business hours, you can still submit a ticket at and the team will address it during business hours.

Thank you for your flexibility and support as we move our Campus Data Warehouse forward in security compliance. If you have any questions please feel free to submit them to our Data Services Catalog within ServiceNow.


Thank you,
Darshan Etz
Data Services Team